Happy New Year to you.
Sorry for the delay in response.
Please share with us any screenshots/video demonstrating the issue and your device log files. Follow the next steps to do it (please grab logs just after the issue has occurred):
Please drop your email on email@example.com.
We checked this app and looks like there is an issue.
Please, try to contact the app's developer regarding the issue (email can be found in the app description).
Also, please be informed that we've taken this case into account for our further investigation.