Hello, i recieved my Lametric Time yesterday and i tried to connect it to my iphone 12. During the connection, I always have the same error which tells me that "Your smartphone has disconnected form Lametric Time". I also tried on Iphone X but nothing works. However, on a samsung S8, the configuration works and the Lametric is 100% operational. Do you know why it does not work on my iphone ?
Thanks for your answer
Yes, the Local Network option is enabled and the configuration is not working
Could you please share more details on email@example.com? Any photos and video demonstrating your configuration process will be helpful.
I too have been trying on three separate apple products (iphone X, iphone 8, ipad air 2) and none of them would stay connected during the configuration stage. Wish there was a way to just configure this thing with a PC.
did you figure this out. it doesn't work on my iPhone either
Yes, my gateway (from my Internet Provider) couldn't handle the number of devices on the wifi network. I had 2 phones, 3 computers, smart bulbs x 6, game console, printer, tv, etc. I put the router in bridge mode and bought a wifi 6 capable router. EVERYTHING RUNS SMOOTH now.
Same issue on iPhone ios 14.4 or 13.3.1
The lametric time is connecting to the wifi network (respond to the ping) for a few moment and reeting himself.
Can you help us ?
Is the issue will be corrected in the app's next version ?
Did you try the tips in the video ? Visibly, it has solved my problem, i could set up the appliance...
I'm having the same issues with my iPhone 11 Pro. Just times out on the wifi connection. I've tried for countless hours now.
I was in the same boat for two weeks trying everything. Reconfiguring home network, resetting phone options, etc. THE ONLY THING THAT WORKED FOR ME: putting my gateway in bridge mode and buying a new wireless router. It was instant. I didn't even need to configure anything.
Thanks for contacting us.
Please be informed that currently, we are working on the new firmware with bug fixes according to issues with connection.
We strive to provide it as soon as we can.
Additionally, it would be helpful if you share the version of your iOS sofware build.
Thanks in advance.